We do not provide recommendations regarding specific securities to buy or sell, and we do not offer trading or investing advice.
In brief: We are TraderSync (“TraderSync,” “we” or “us”). We respect your privacy and work hard to protect the confidentiality of information that you give us. We will share your personal data with third parties only in the event that it’s needed for the provision of services and data you have requested (explained in detail in this privacy policy).
We may update this privacy policy at our discretion from time to time by posting a new version on our website. You should check our website occasionally to ensure any changes are suitable for you.
The current version of this privacy policy was modified on April 27, 2022.
We will process your personal data as necessary for certain legitimate business interest, which include the following:
Correspond to the set of information for each individual product usage preference. User settings (such but not limited to charts, privacy, portfolio, reports, trade grouping, fees, spreads, widgets and more). This information is kept solely for the purpose of customizing the user’s experience when using the website, applications, or user account. We do not share private settings with any third party.
You may refuse to use our Website and/or application and may ask us to delete your account in the Profile settings. Your account will be deleted immediately together with any subsequent personal data you have supplied to us or we have collected. This action is irreversible.
Backups from our system might have partial chunks of your personal data. These chunks will be delete automatically 30 days after the deletion took place.
When you contact our customer service team, we might use the data that we have collected from you, together with any extra information you might have provided to customer service to properly solve any issues you might encounter.
If you are using our API (Application Programming Interface) services (such importing trades, exporting reports), then we may process your personal data in order to provide and support those services.
Note that we do not share any personal information with our advertisers. They can only access statistics that include the amount of impressions and clicks their ads have generated.
Upon creating an account with us, all your information by default is set to private. Meaning no one else have access to view your information. You can decide to share trade(s) with the public if you wish. Upon doing so, anyone could access the trade(s) you decide to share.
Our services allow those with registered user account to share trades with the rest of the internet via our sharing feature.
By using our sharing features, you grant irrevocable, perpetual, and royalty free license to publish and disclose the content, as well as the username of the author, which makes you identifiable.
We use technical and organization procedures to protect your personal data and required third party with who we work to do the dame.
We use Transport Layer Security (TLS) encryption technology in order to protect certain information that you submit to us. This technology protects you from having your information intercepted by anyone while it is being transmitted to TraderSync or payment processor. While on a secure page, such as our order form, the “lock” icon in the browser window is displayed, confirming that a secure and encrypted connection has been established with the Website. We work hard to ensure that our Service is secure and that we meet industry standards. We also use other safeguards, such as firewalls, authentication systems (i.e. passwords, and personal identification numbers), and access control mechanisms to control unauthorized access to systems and data. If you have chosen to create an account, you are responsible for doing everything you reasonably can to keep your access details secret. You must not share these details with anyone else.
We also do our best to protect user information offline. All of our users’ personal information is restricted to our offices. Only employees who need to see the information to perform their jobs are allowed to access it.
The servers that store personal data are located in a secure environment in a locked facility.
We are constantly improving the ways we secure, store, and process the data we collect, including the addition of physical security measures that help us counter unauthorized access to our systems. However, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee its absolute security.
This website and mobile apps are not directed to children under the age of 18. We do not knowingly contact or collect personal information from children below age of 18.
For more information about our privacy policy practice, if you have any questions, or if you would like to make a complaint, please contact us by info@tradersync.com
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