Knowledge Base

How do I gain access to the Chat Support?

Chat support is available for Elite accounts only. We normally reply to chat messages within 2 hours during business hours.
How long do you normally take to reply back?

We normally reply back within 2 business days.
How to contact support?

You can get in touch we support at any time using one of these three methods: Send us an email to support@tradersync.com. Click on support on the web application located at the left menu panel. Send us a quick chat message, located at the bottom right. We work from 9:00 AM to 5:00 PM

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