How to contact support?

You can get in touch we support at any time using one of these three methods:

  • Send us an email to support@tradersync.com.
  • Click on support on the web application located at the left menu panel.
  • Send us a quick chat message, located at the bottom right.

We work from 9:00 AM to 5:00 PM

Related Topics

Trade Grouping

Learn how to set your journal setting so your trades are grouped according to your trading style. Group Type: Normal Options Traders Group executions by Ticker Symbol. E.g. If you have the following trades Ticker: FB Strike: 29.5 Type: Call Action: Buy Spread: Iron Condor Ticker: FB Strike: 29.5 Type: Call Action: Sell Spread: Iron […]

Video Tutorials for the App

Make the most of the application following our simple video tutorials. Click here to view our library.

Can I have multiple trading account?

Yes, you can add as many trading accounts as you need to. We recommend opening a portfolio for each trading account so you can keep them separate.

Have a question?

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Our specialists are always prepared to provide you with the necessary support and resolve any issues that may arise. Don’t hesitate to reach out - we are here to help you!

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