Tradersync

How can I contact support?

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Something looks off, like a sync that stopped? Send our support team a message in a few seconds.

  1. Click the Support (lifebuoy) icon at the bottom left of the sidebar.
  2. In the Request Support box, describe what is wrong.
  3. Click Submit to send your request to the support team.

The Support page also lists answers to common questions in the FAQ below the box. For the fastest help, use the live chat (green icon, bottom right corner). If you can’t see it, disable any ad blockers for TraderSync or turn off your VPN.

Related Topics

Why doesn’t my off-plan cost equal the sum of the rules I broke? Why doesn’t my P&L in euros equal my dollar P&L times today’s exchange rate? What do MFE, MAE and efficiency actually measure on my trades? Why is my R-multiple 5R when the trade only went 2.5 times my stop? Why does my average entry price look wrong next to my P&L?

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