How can I change my email or username?

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Changed your work email, or want a different username? These two details can’t be edited on your own, so our support team updates them for you.

  1. Click the Settings gear at the bottom left of the side navigation, then open Personal Info.
  2. In the Account Details card, you’ll see your Username and Email. Both are greyed out because they’re locked.
  3. Contact the TraderSync support team, tell them the new email or username you want, and they’ll change it for you.

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